Effective Date: 08/01/2026
Last Updated: 08/01/2026

1. Introduction

Gastrocare by Dr Constantinos Parisinos (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website www.gastrocare.com (the “Website”) or interact with us electronically.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller is:

Gastrocare by Dr Constantinos Parisinos

OneWelbeck Digestive Health, 1 Welbeck Street, London W1G 0AR 

The London Clinic, Harley Street
Email: enquiries@gastrocarelondon.co.uk
Telephone: 0203 137 0927

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly

• Name, email address, telephone number

• Appointment requests and preferences

• Information submitted via contact forms

• Health-related information voluntarily provided for the purpose of medical consultation or appointment triage

• Communications sent to us by email or via the Website

b. Automatically Collected Data

• IP address

• Browser type and device information

• Pages visited and interaction data

• Cookies and similar technologies (see Cookie Policy)

4. Special Category Data (Health Data)

Health information is classified as special category data under UK GDPR. We process such data only where necessary and lawful, including:

• For the provision of medical services

• Based on your explicit consent

• To comply with professional, legal, and regulatory obligations

5. Legal Bases for Processing

We process personal data on one or more of the following lawful bases:

• Consent – where you have given clear permission

• Contract – to provide requested services or appointments

• Legal obligation – to comply with UK law and healthcare regulations

• Legitimate interests – for administration, website security, and service improvement

6. How We Use Your Data

Your personal data may be used to:

• Manage appointment enquiries and bookings

• Communicate with you regarding services

• Provide medical care and follow-up where applicable

• Respond to enquiries and requests

• Maintain the security and functionality of the Website

• Meet regulatory, clinical, and legal obligations

We do not use your data for automated decision-making or profiling.

7. Data Sharing

We may share personal data only where necessary, including with:

• IT, hosting, booking, or email service providers

• Medical professionals involved in your care

• Regulatory bodies or legal authorities where required by law

All third parties are required to process data securely and in accordance with UK GDPR.

We do not sell personal data.

8. Data Retention

Personal data is retained only for as long as necessary:

• Administrative data: as required for operational purposes

• Medical records: in line with UK medical record retention guidelines

• Legal and regulatory data: as required by law

9. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including adequacy regulations or standard contractual clauses.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (where applicable)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made using the contact details above.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

12. Children’s Data

The Website is not intended for children under the age of 16. We do not knowingly collect data from minors without parental consent.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.